[wardenship] Hirer satisfaction surveys

Dear all, May I ask how, and how often, any of you conduct customer satisfaction surveys amongst hirers? Who in your structure does it (warden/premises manager, or someone from the LM), and what are you hoping to get out of it? Any experiences would be very welcome to hear! Thanks, Lorna. Lorna Richardson Premises Coordinator Westminster Quaker Meeting House (Religious Society of Friends) www.westminsterquakers.org.uk www.westminsterquakers.org.uk/room-hire 8 Hop Gardens, off St Martins Lane, London, WC2N 4EH If requiring assistance in an emergency, call 07895 978 092 *Please note I am part-time, and work flexible working hours; I don't expect anyone to respond outside their own normal working hours.*