Hello

From these exchanges I was prompted to check with our lift company what charge there would be if someone were to become trapped in the lift.

They replied 
"If an entrapment happens there will be a cost for a callout to be attend and this would be £410.61 excluding VAT this is because you have a standard contract."

There would be further costs to repair any fault that had caused the entrapment.
We are with KONE UK.

My next line of enquiry will be to our insurers to see if we could claimn this back under our policy.

In Friendship

Matt

Matt Moore: Northumbria Area Quaker Meeting Resources Manager
                        Mobile: 07982 743 615

"Take heed, dear Friends, to the promptings of love and truth in your hearts"
Quaker Faith & Practice: Advices and Queries: 1.02/1
From: Klaus Huber <boawarden@gmail.com>
Sent: Thursday, 21 August 2025 14:02
To: Amanda Wells via wardenship <wardenship@lists.quaker.eu.org>
Cc: Matthew Moore <Matthew.Moore@northumbriaquakers.org.uk>; Clerks <clerks.sc@sheffieldquakers.org.uk>; Amanda Wells <amandajwells@aol.com>
Subject: Re: [wardenship] Re: Lift emergency, contact info
 
A call-out charge of over 2,000 pounds sounds completely ludircous to me!

This is going back a bit in time, but when I was working at Chelsea Methodist Centre, we had a service contract for the lift, and whenever it broke down, they had to send someone free of charge - this was part of the contract. And when their cowboy engineers repeatedly failed to get the lift fixed, I threatened the service company with legal action for breach of contract as my last task on a Wednesday afternoon, giving them until Friday 5pm to get the lift working again. Thursday 8am, a couple of different and much more competent engineers turned up at the church (which didn't open until 9)j, and the lift was working again by the end of the day. No charge, it was part of the service contract. Clearly this is how it should be.

Best wishes,
Klaus Huber
Resident Warden, Bradford on Avon (and from 1999-2002 Administrator at Chelsea Methodist Centre)

On Thu, Aug 21, 2025 at 9:54 AM Amanda Wells via wardenship <wardenship@lists.quaker.eu.org> wrote:



---------- Forwarded message ----------
From: Amanda Wells <amandajwells@aol.com>
To: Matthew Moore <Matthew.Moore@northumbriaquakers.org.uk>
Cc: Amanda Wells via wardenship <wardenship@lists.quaker.eu.org>, Clerks <clerks.sc@sheffieldquakers.org.uk>
Bcc: 
Date: Thu, 21 Aug 2025 09:48:37 +0100
Subject: [wardenship] Re: Lift emergency, contact info
Hi Matthew,
 Thanks, yes we have these things in place.
The call out charge is over £2000. 

Amanda 


On 21 Aug 2025, at 08:37, Matthew Moore <Matthew.Moore@northumbriaquakers.org.uk> wrote:


Hello

I'm a bit confused by this thread

My understanding is that all lifts need to be insured and that they require regular servicing / maintenance in order to be used.
I also thought that they require an adequate alarm system in case the lift fails and people are trapped.
I didn't think you could operate a lift without these things in place.
Northumbria AM have maintenance / service contracts with a lift company that includes call outs for breakdowns though I don't know what the callout might cost. The lift also has an intercom system that alerts the lift company directly.
We also do not allow anyone to travel in the lift if they are the only person in the building.

In Friendship

Matt

Matt Moore: Northumbria Area Quaker Meeting Resources Manager
                        Mobile: 07982 743 615

"Take heed, dear Friends, to the promptings of love and truth in your hearts"
Quaker Faith & Practice: Advices and Queries: 1.02/1
From: Amanda Wells via wardenship <wardenship@lists.quaker.eu.org>
Sent: Monday, 18 August 2025 11:03
To: wardenship@lists.quaker.eu.org <wardenship@lists.quaker.eu.org>
Cc: Clerks <clerks.sc@sheffieldquakers.org.uk>; Amanda Wells <amandajwells@aol.com>
Subject: [wardenship] Lift emergency, contact info
 
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---------- Forwarded message ----------
From: Amanda Wells via wardenship <wardenship@lists.quaker.eu.org>
To: Matthew Moore <Matthew.Moore@northumbriaquakers.org.uk>
Cc: Amanda Wells via wardenship <wardenship@lists.quaker.eu.org>, Clerks <clerks.sc@sheffieldquakers.org.uk>, Amanda Wells <amandajwells@aol.com>
Bcc: 
Date: Thu, 21 Aug 2025 09:48:37 +0100
Subject: [wardenship] Re: Lift emergency, contact info
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To unsubscribe send an email to wardenship-leave@lists.quaker.eu.org


--
Klaus Huber
Warden
Bradford on Avon Quaker Meeting House
1 Whiteheads Lane, Bradford on Avon BA15 1JU
Tel. 01225 865393
https://bradford-on-avon.quakermeeting.org/