
Dear all, I'd love to know what structures you use for hire charges, please, and what advantages or problems you have with the systems you use. At Westminster, the building is open for hire between 7 am and 10 pm. We have ten hireable rooms (one out of commission at the mo), and loads and loads of different hirers, and so for ease of admin we have generally offered hires in three ways: - Three big ground floor rooms are offered by session: morning, afternoon and evening. You hire the whole session, regardless of how long your event is. - Five smaller rooms are offered by the day or half-day: 7 am to 3 pm/3 pm to 10 pm. - Two rooms are hired exclusively by two hirers, so are on a separate charging system. However, we're now looking at different ways to hire the five smaller rooms, as there's now so many exceptions to the standard pattern that we'd like to simplify things. So, my questions: - If you hire by the hour, even with a 2-hour minimum, do you do anything to prevent people just cherry-picking the "best" slots and leaving unuseable patches of time in between? Eg a therapist paying for 11am-1pm, then 2pm-5pm, and not paying for lunchtime. - Do you charge less for less popular times? - Have you got any different ways of structuring hire times? with all my best, Lorna. Lorna Richardson Premises Coordinator Westminster Quaker Meeting House www.westminsterquakers.org.uk/room-hire 07897 591961 *Please note I am part-time; I don't expect anyone to respond outside their own normal working hours.*

Dear Lorna, In Cheltenham, we have three rooms. All rooms are hired by the hour on the hour. That time includes getting ready for the event and clearing up. We have no wardens, and sometimes people do take advantaged. For example I was gardening at the Meeting House and two members of a group entered at 5.45, I commented that they were early, so they asked if they could use the Meeting Room – our largest room, I said no, so they sat in the garden until 6.20 their hiring starts at 6.30. Ever since if they see my car in the car parking space, they don’t enter, but sit in their cars! I find just being very pleasant but firm to hirers, things jog along OK. Regarding the hiring 11 – 1 and 2 – 5. It is unlikely that you can ever fill that hour, so how about changing the rule to either, you have to pay for the hour, or if they are “valuable” hirers, let them have that time at half price? Just had another thought, if it is a therapist, it could be they have equipment / stuff in which case they wouldn’t want to move it, so charge them. Give them plenty of notice about changing the rules / pricing. Best of luck, Virginia. From: Westminster Wardens <westminsterwardens@gmail.com> Sent: 04 July 2025 15:47 To: Quaker Wardenship Support <wardenship@lists.quaker.eu.org> Subject: [wardenship] How do you all structure your hire charges? Dear all, I'd love to know what structures you use for hire charges, please, and what advantages or problems you have with the systems you use. At Westminster, the building is open for hire between 7 am and 10 pm. We have ten hireable rooms (one out of commission at the mo), and loads and loads of different hirers, and so for ease of admin we have generally offered hires in three ways: * Three big ground floor rooms are offered by session: morning, afternoon and evening. You hire the whole session, regardless of how long your event is. * Five smaller rooms are offered by the day or half-day: 7 am to 3 pm/3 pm to 10 pm. * Two rooms are hired exclusively by two hirers, so are on a separate charging system. However, we're now looking at different ways to hire the five smaller rooms, as there's now so many exceptions to the standard pattern that we'd like to simplify things. So, my questions: * If you hire by the hour, even with a 2-hour minimum, do you do anything to prevent people just cherry-picking the "best" slots and leaving unuseable patches of time in between? Eg a therapist paying for 11am-1pm, then 2pm-5pm, and not paying for lunchtime. * Do you charge less for less popular times? * Have you got any different ways of structuring hire times? with all my best, Lorna. Lorna Richardson Premises Coordinator Westminster Quaker Meeting House www.westminsterquakers.org.uk/room-hire <http://www.westminsterquakers.org.uk/room-hire> 07897 591961 Please note I am part-time; I don't expect anyone to respond outside their own normal working hours.

Hi Lorna, In Bradford on Avon we charge per hour for either of the two rooms we hire out. The larger is a fixed rate per hour, the smaller one is a higher hourly rate for the first two hours, then a slightly lower one for any following hours. We have a 1-hour minimum charge, and we usually accommodate hirers' desired slots, sometimes even to the precision of quarter-hours (e.g. a hirer hiring our main room for 1 hour 3/4 would be paying 1.75 times our hourly rate). However, if a hirer - as in your example - wants a booking from 11am-1pm and then another one from 2pm-5pm in the same room, we would charge them for the entire time 11am-5pm, as it wouldn't be realistically possible to use that 1-hour break for another booking. Best wishes, Klaus Huber Resident Warden, Bradford on Avon On Fri, Jul 4, 2025 at 6:48 PM Westminster Wardens < westminsterwardens@gmail.com> wrote:
Dear all,
I'd love to know what structures you use for hire charges, please, and what advantages or problems you have with the systems you use.
At Westminster, the building is open for hire between 7 am and 10 pm. We have ten hireable rooms (one out of commission at the mo), and loads and loads of different hirers, and so for ease of admin we have generally offered hires in three ways:
- Three big ground floor rooms are offered by session: morning, afternoon and evening. You hire the whole session, regardless of how long your event is. - Five smaller rooms are offered by the day or half-day: 7 am to 3 pm/3 pm to 10 pm. - Two rooms are hired exclusively by two hirers, so are on a separate charging system.
However, we're now looking at different ways to hire the five smaller rooms, as there's now so many exceptions to the standard pattern that we'd like to simplify things.
So, my questions:
- If you hire by the hour, even with a 2-hour minimum, do you do anything to prevent people just cherry-picking the "best" slots and leaving unuseable patches of time in between? Eg a therapist paying for 11am-1pm, then 2pm-5pm, and not paying for lunchtime. - Do you charge less for less popular times? - Have you got any different ways of structuring hire times?
with all my best, Lorna.
Lorna Richardson Premises Coordinator
Westminster Quaker Meeting House www.westminsterquakers.org.uk/room-hire 07897 591961 *Please note I am part-time; I don't expect anyone to respond outside their own normal working hours.* _______________________________________________ wardenship mailing list -- wardenship@lists.quaker.eu.org To unsubscribe send an email to wardenship-leave@lists.quaker.eu.org
-- Klaus Huber Warden Bradford on Avon Quaker Meeting House 1 Whiteheads Lane, Bradford on Avon BA15 1JU Tel. 01225 865393 bradfordonavonquakers.weebly.com

Hi Lorna, At Norwich we charge by the hour, with a minimum of 2 hours except for anonymous groups which usually book an hour. Our charging structure is at three levels: "Self help groups" - anonymous groups in general paying the lowest amount per hour. "Charities and community groups" pay the middle rate per hour. "Businesses" pay the top rate and are charged by the hour for use of our aged technology (portable conferencing monitor, conference mic/speaker, VGA projector and pc speakers). Each room has it's own hourly rate set by size and popularity (reviewed annually). The building is available for hire between 09.00 and 21.30 six days per week and 14.00 - 21.30 on Sundays. We don't charge less for under utilised days/times, but this would be a useful tactic if we wanted to maximise room hire income. Kind regards, Martin Lacey Meeting House Manager Norwich Quaker Meeting House Upper Goat Lane Norwich NR2 1EW 01603 624854 Weekdays 9 - 1 07857 167322 On 04/07/2025 15:46, Westminster Wardens wrote:
Dear all,
I'd love to know what structures you use for hire charges, please, and what advantages or problems you have with the systems you use.
At Westminster, the building is open for hire between 7 am and 10 pm. We have ten hireable rooms (one out of commission at the mo), and loads and loads of different hirers, and so for ease of admin we have generally offered hires in three ways:
* Three big ground floor rooms are offered by session: morning, afternoon and evening. You hire the whole session, regardless of how long your event is. * Five smaller rooms are offered by the day or half-day: 7 am to 3 pm/3 pm to 10 pm. * Two rooms are hired exclusively by two hirers, so are on a separate charging system.
However, we're now looking at different ways to hire the five smaller rooms, as there's now so many exceptions to the standard pattern that we'd like to simplify things.
So, my questions:
* If you hire by the hour, even with a 2-hour minimum, do you do anything to prevent people just cherry-picking the "best" slots and leaving unuseable patches of time in between? Eg a therapist paying for 11am-1pm, then 2pm-5pm, and not paying for lunchtime. * Do you charge less for less popular times? * Have you got any different ways of structuring hire times?
with all my best, Lorna.
Lorna Richardson Premises Coordinator
Westminster Quaker Meeting House www.westminsterquakers.org.uk/room-hire <http://www.westminsterquakers.org.uk/room-hire> 07897 591961 /Please note I am part-time; I don't expect anyone to respond outside their own normal working hours./
_______________________________________________ wardenship mailing list --wardenship@lists.quaker.eu.org To unsubscribe send an email towardenship-leave@lists.quaker.eu.org

Hi Lorna, AT Walthamstow, we have five rooms for hire. Two are hired out on a long term basis and are booked for the whole year. One pays in one lump sum and the other pays quarterly. The other three rooms we hire out by the hour, with a minimum length of one hour. So long as the hour mark is breached, we allow the hirer to book for any length, i.e. 1 hour and 15 minutes is fine. We also offer a couple of discounts. Both are worth 10%. One is applicable if you book for 10 weeks or more and pay in one lump sum upfront and the other is available if you book for the whole year and pay by standing order. These discounts only apply to the pay by the hour rooms and are designed to reduce admin time. We used to have various rates available; charitable, community, and commercial. However we scrapped these for various reasons. A chairy can be extremely well off, a commercial group can be barely scraping by, a community group can also be a charity, etc, etc. We don't in general allow groups to book morning and afternoon sessions with an hour off in the middle. There is one group that does hire on a Saturday that does but they book from 10am to 7pm, so we allow them not to pay for their lunch break. We also charge for any set up and tidy away times. Essentially, you pay for any time that you are using the room such that no one else can. All the best, Ceals Pronouns: she/her Building Manager Walthamstow Quaker Meeting House 020 8521 2363 Tel 020 8521 2363 Email: walthamstow.quakers@gmail.com Account name: Walthamstow Quaker Meeting (Premises) Account number: 00010329 Sort code: 40-52-40 On Fri, 4 Jul 2025 at 18:43, Westminster Wardens < westminsterwardens@gmail.com> wrote:
Dear all,
I'd love to know what structures you use for hire charges, please, and what advantages or problems you have with the systems you use.
At Westminster, the building is open for hire between 7 am and 10 pm. We have ten hireable rooms (one out of commission at the mo), and loads and loads of different hirers, and so for ease of admin we have generally offered hires in three ways:
- Three big ground floor rooms are offered by session: morning, afternoon and evening. You hire the whole session, regardless of how long your event is. - Five smaller rooms are offered by the day or half-day: 7 am to 3 pm/3 pm to 10 pm. - Two rooms are hired exclusively by two hirers, so are on a separate charging system.
However, we're now looking at different ways to hire the five smaller rooms, as there's now so many exceptions to the standard pattern that we'd like to simplify things.
So, my questions:
- If you hire by the hour, even with a 2-hour minimum, do you do anything to prevent people just cherry-picking the "best" slots and leaving unuseable patches of time in between? Eg a therapist paying for 11am-1pm, then 2pm-5pm, and not paying for lunchtime. - Do you charge less for less popular times? - Have you got any different ways of structuring hire times?
with all my best, Lorna.
Lorna Richardson Premises Coordinator
Westminster Quaker Meeting House www.westminsterquakers.org.uk/room-hire 07897 591961 *Please note I am part-time; I don't expect anyone to respond outside their own normal working hours.* _______________________________________________ wardenship mailing list -- wardenship@lists.quaker.eu.org To unsubscribe send an email to wardenship-leave@lists.quaker.eu.org

Hello Friends, Lorna - Ceals has given you the basics of what MBS recommends to their clients, there is one other discount we recommend to clients where we manage their bookings where we have had quite a few full day clients we've done a discounted 9:00 - 17:00 booking with an hour 'off' for lunch, any time before or after the 9:00 - 17:00 block was at the usual rate. Yours in peace, Wendrie Heywood Founder | Mindful Business Services Ltd Book a meeting with me <https://calendly.com/mindful-business-services> [image: mobilePhone] 02036912389 [image: emailAddress] wendrie@mindfulbusinessservices.com [image: website] www.mindfulbusinessservices.com [image: facebook] <https://www.facebook.com/MindfulBusinessServices> [image: linkedin] <https://www.linkedin.com/company/mindful-business-services-limited> Sign up for our newsletter <https://mindfulbusinessservices.com/newsletter> On Mon, 7 Jul 2025 at 11:31, Walthamstow Quakers < walthamstow.quakers@gmail.com> wrote:
Hi Lorna,
AT Walthamstow, we have five rooms for hire. Two are hired out on a long term basis and are booked for the whole year. One pays in one lump sum and the other pays quarterly.
The other three rooms we hire out by the hour, with a minimum length of one hour. So long as the hour mark is breached, we allow the hirer to book for any length, i.e. 1 hour and 15 minutes is fine.
We also offer a couple of discounts. Both are worth 10%. One is applicable if you book for 10 weeks or more and pay in one lump sum upfront and the other is available if you book for the whole year and pay by standing order. These discounts only apply to the pay by the hour rooms and are designed to reduce admin time.
We used to have various rates available; charitable, community, and commercial. However we scrapped these for various reasons. A chairy can be extremely well off, a commercial group can be barely scraping by, a community group can also be a charity, etc, etc.
We don't in general allow groups to book morning and afternoon sessions with an hour off in the middle. There is one group that does hire on a Saturday that does but they book from 10am to 7pm, so we allow them not to pay for their lunch break.
We also charge for any set up and tidy away times. Essentially, you pay for any time that you are using the room such that no one else can.
All the best,
Ceals
Pronouns: she/her Building Manager Walthamstow Quaker Meeting House 020 8521 2363
Tel 020 8521 2363
Email: walthamstow.quakers@gmail.com
Account name: Walthamstow Quaker Meeting (Premises) Account number: 00010329 Sort code: 40-52-40
On Fri, 4 Jul 2025 at 18:43, Westminster Wardens < westminsterwardens@gmail.com> wrote:
Dear all,
I'd love to know what structures you use for hire charges, please, and what advantages or problems you have with the systems you use.
At Westminster, the building is open for hire between 7 am and 10 pm. We have ten hireable rooms (one out of commission at the mo), and loads and loads of different hirers, and so for ease of admin we have generally offered hires in three ways:
- Three big ground floor rooms are offered by session: morning, afternoon and evening. You hire the whole session, regardless of how long your event is. - Five smaller rooms are offered by the day or half-day: 7 am to 3 pm/3 pm to 10 pm. - Two rooms are hired exclusively by two hirers, so are on a separate charging system.
However, we're now looking at different ways to hire the five smaller rooms, as there's now so many exceptions to the standard pattern that we'd like to simplify things.
So, my questions:
- If you hire by the hour, even with a 2-hour minimum, do you do anything to prevent people just cherry-picking the "best" slots and leaving unuseable patches of time in between? Eg a therapist paying for 11am-1pm, then 2pm-5pm, and not paying for lunchtime. - Do you charge less for less popular times? - Have you got any different ways of structuring hire times?
with all my best, Lorna.
Lorna Richardson Premises Coordinator
Westminster Quaker Meeting House www.westminsterquakers.org.uk/room-hire 07897 591961 *Please note I am part-time; I don't expect anyone to respond outside their own normal working hours.* _______________________________________________ wardenship mailing list -- wardenship@lists.quaker.eu.org To unsubscribe send an email to wardenship-leave@lists.quaker.eu.org
_______________________________________________ wardenship mailing list -- wardenship@lists.quaker.eu.org To unsubscribe send an email to wardenship-leave@lists.quaker.eu.org
participants (6)
-
Klaus Huber
-
Martin Lacey
-
vpawlyn5@gmail.com
-
Walthamstow Quakers
-
Wendrie Heywood
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Westminster Wardens